Upgrade Admin Operation with A Virtual Medical Office Assistant
We handle all administrative tasks, from appointment scheduling to managing your calendar and patients, for your medical practice in the US and Canada.
Your Practice, Secured With virtual medical office support
Do you get overwhelmed with maintaining documents for your practice? Does it affect the quality of care you provide to your patients? If yes, then you are surely on the right side of the internet.Â
We provide virtual medical office assistant services, which include taking care of all the administrative tasks for your practice. So, you don’t get to be worried about dealing with anything but your patients.
Confidentiality Ensured
We are well aware of the confidentiality laws prevailing in different provinces and territories. We ensure data security by adhering to all provincial and territorial laws.
All Across The US and Canada
We hire resources globally, which allows us to provide our virtual medical assistance to healthcare providers all over the world, including the US and Canada
For All Specialties
Our medical office assistance expand to all medical specialties as we have medical assistants with a strong background in various medical specialties.
Our Medical Front Office Assistant Services
Medical Office Receptionist
Our physician office assistant schedules appointments for patients, manages your calendar, answers patient queries professionally, and performs triage responsibilities.
Virtual Medical Scribe
Our medical scribe note down details of the doctor-patient interaction very carefully without missing any medical terminology. We maintain efficient documentation for your practice.
Data Entry Assistance
Our medical office assistant is also responsible for data entry . We record patient details and store them in an accessible, secure, and convenient format.
Medical Answering Service
Our medical front office assistant answers your inbound calls and addresses all concerns of the callers, guiding them professionally.
Patient Care Coordination
We serve as a link between the healthcare provider and the patient by staying updated with the patient’s health status and helping them keep up with their medications and routines.
Remote Patient Monitoring
For patients suffering from chronic diseases, we use RPM devices to stay updated on the patient’s health status. With this, we keep you updated, and it allows you to offer timely care.
Whether You Need French, Spanish, or English!
We have multilingual medical office assistants on board, who can communicate with your diverse patient base in their native language. Our MOAs are native speakers and are fully fluent in English, Spanish, and French.
What Makes Us Truthworthy
Our medical office assistants are either experienced in the medical field or are medical graduates, which makes them highly relevant to being an MOA.
Just as pediatrics is different from cardiology, so is orthopedics different from mental health. That’s why we provide specialty-specific medical office assistants, so we provide exactly what you need.
With us, you get a dedicated resource who works solely for your clinic, learns your preferences, and integrates seamlessly into your daily operations.
In case your dedicated assistant is unavailable, a trained backup assistant steps in, ensuring your operations never face unnecessary delays or interruptions.
Providers Reviews
How Do We Work for Your Practice Success?
Initial
Consultation
1
We begin with a thorough intake session to understand your clinic’s needs. We discuss your patient flow, administrative challenges, and growth goals to tailor our support.
VA Healthcare
Matching
2
We select skilled virtual healthcare assistants who understand healthcare nuances. They are experienced in medical office tasks, ensuring expert support for your practice.
Onboarding and Training
3
Our team learns your EHR system, billing protocols, and patient communication standards. It ensures smooth integration and consistent quality from the start.
Ongoing Support
4
We continuously improve our services using practice analytics. Your feedback helps improve our work, allowing us to meet changing healthcare needs and making our practice more efficient.
Frequently Asked Questions
Yes! All our virtual medical office assistants are well-equipped with the provincial and territorial laws of confidentiality, along with PHIPA and PIPEDA.
We provide specialty-specific assistants with knowledge in specialties like cardiology, pediatrics, orthopedics, mental health, and more. We are trained to understand your practice’s unique workflows.
You’ll be assigned a dedicated assistant who works exclusively with your practice. If your assistant is unavailable, a trained backup is always ready to step in.
Our assistants undergo a rigorous screening process, including medical background verification and regular training sessions, to ensure accuracy, professionalism, and reliability.
The trial allows you to work with one of our assistants for five days at no cost. This helps you experience the service firsthand before committing.
5-Day Free Trial Before You Get On Board With Us
To keep your decision well-informed, we offer a 5-day free trial. We don’t have any hidden charges.
