Professional Chiropractic Answering Service for Busy Chiropractors
A specialty-based, HIPAA-compliant answering service specifically designed for chiropractors. Never miss a call (a potential patient) while you’re busy.
Turn Missed Calls Into New Patients With Our Chiropractic Answering Service
Are you busy treating patients but losing calls in the process? Do you find it difficult to keep up with calls, appointment requests and urgent inquiries along with patient care? If yes, then we’re here for YOU!
Our chiropractic answering service handles your front desk professionally. We receive calls, book appointments, reach out to potential patients, and triage urgent matters. We ensure that your potential patients get prompt responses even while you are busy.
Key Benefits
24/7 Availability
Our experts are always there for your chiropractic practice. Our 24/7 availability provides you with mental satisfaction even if you are not in the office.
Speciality-Based Agents
Our virtual receptionists are trained specifically in chiropractic terminology and processes, so your callers always talk to someone who understands their needs.
Effortless Integration
We offer services that integrate smoothly with your current EMR and scheduling systems. This ensures zero disruption as everything goes directly into your system.
We Manage Your Entire Front Desk
Live Call Answering
Every call is answered professionally by our trained receptionists. We ensure that your patients get the best service possible while maintaining your consistent brand image.
Appointment Scheduling
We book, cancel and reschedule appointments from your old and new patients and enter the booking data into your software in real time. We also use follow-up and reminders to reduce no-shows.
New Patient Intake
We collect information regarding insurance, demographics, history and medical records from new patients. It allows you to have a complete picture of patients even before they appear in person.
After-Hours Call Handling
There is no specific time for patient calls. Therefore, our experts stay available even after 5 pm. They triage critical calls according to your set protocols so you don't stress out.
Patient Follow-Ups
Follow-ups are necessary to avoid last-minute cancellations or no-shows. We maintain constant communication with potential patients to earn their trust and showcase credibility.
Custom Call Scripts
We create custom call scripts to reflect a glittering image of your practice. We maintain your brand's voice and use customized greetings and processes by staying within the limits of practice's protocols.
Results Chiropractors Actually See
- More booked appointments from calls you used to miss.
- Lower no-show rates because of timely reminders.
- Less front desk burnout and more time for in-person patients.
- Happier patients who feel heard and cared for.
- Consistent professional image across every call.
How We Onboard Your Chiropractic Answering Service
Book a Discovery Call
1
Click the “Hire Now” button to schedule your onboarding call. We’ll ask a few simple questions to get to know your practice, hours, and needs.
Customize Your Service
2
We’ll create custom scripts, escalation protocols and other operating procedures for your chiropractic practice. We also get your approval before moving forward.
Start a Free Trial
3
Enjoy our Free Trial for 5 days to see whether our answering service suits you. During this time, our team integrates smoothly with your front desk operations.
Go Live With Confidence
4
After your trial, we’ll finalize the agreement, and your service will go live. We’ll take care of your calls, and you can focus on your patients. Easy Peasy!
Hear From Our Previous Clients
Justin Matar2025-07-22Trustindex verifies that the original source of the review is Google. Abby has been working for me for a few months now. Since he has started, my no-show rate has dropped by approximately 80%, my patients are very happy with the quick responses from him, and he has improved my practice efficiency tremendously. I highly recommend him as an assistant and I also highly recommend going with VirtualCare Assistants for any needs. Annette Savage-Hunter2025-06-03Trustindex verifies that the original source of the review is Google. Our Practice was struggling to meet the needs of our bilingual clients; I'm so happy to be working with Sarah and Santiago. There's no turning back now. Santiago has enhanced the workflow of insurance verification and follow up calls. Our clients have reported, Santiago is friendly polite and helpful. Working with Sarah and Santiago has proven to be a valuable asset. Benito Lopez2025-05-16Trustindex verifies that the original source of the review is Google. Alice and Saad --I want to take a moment to recognize thank you for the incredible work. Your commitment to accuracy, efficiency, and patient care is truly commendable. This team consistently goes above and beyond to ensure authorizations are handled promptly, reducing delays in care and improving patient outcomes. Corissa Forrest2025-04-29Trustindex verifies that the original source of the review is Google. We have had the pleasure of working with Nora and Sarah as our virtual receptionist assistants, and their performance has consistently exceeded expectations. Nora and Sarah bring a level of professionalism, efficiency, and meticulous attention to detail that sets them apart in this field. From day one, Nora and Sarah have demonstrated an exceptional ability to manage client communications seamlessly, ensuring that every call, message, and inquiry is handled with care and precision. Her proactive approach to problem-solving and her intuitive understanding of client needs have made her an invaluable part of our front-facing operations. What truly distinguishes Nora is her attention to detail. She takes the time to understand each client’s preferences and specific requirements, ensuring that nothing is overlooked. Whether it's scheduling appointments, forwarding messages, or greeting callers with warmth and consistency, Nora delivers a personalized experience that enhances our brand's reputation for professionalism. In a role that requires both reliability and discretion, Nora consistently proves herself to be dependable, courteous, and highly capable. She not only supports our operations but actively contributes to a positive and polished first impression for everyone who contacts our business. We highly recommend Nora and or Sarah to any organization looking for a virtual receptionist who combines skill, dedication, and an exceptional eye for detail. She is a true asset to any team. Thank you both for your continued hard work. Indy Springborn2025-04-10Trustindex verifies that the original source of the review is Google. Jeffrey and Ben are ABSOLUTELY AMAZING!!! They go above and beyond to help and are always friendly and efficient! They are truly appreciated in my line of work & Im super grateful!!!!! 😁 Calan Murphy2025-04-10Trustindex verifies that the original source of the review is Google. Jeff has been great at helping with all our scheduling needs. VMA VCA makes our interactions with clients prompt and concise. Extremely helpful! deepak solomon2025-04-10Trustindex verifies that the original source of the review is Google. You guys are the best , timely manner, responsible, reasonable , To depend on .one of the best service . Keep up the good work Eric Nehl2025-04-10Trustindex verifies that the original source of the review is Google. Jeff is a great dispatcher and is a pleasure to work with. His attention to detail and ability to communicate makes him excel at his job and it shows. Jeff always responds in a timely matter if I have any questions or concerns. I am glad to be apart of a team with Jeff.
Frequently Asked Questions
Absolutely. We use your escalation protocols to identify urgent issues and transfer or notify you immediately, while handling routine calls calmly and professionally.
Yes. Greetings, intake questions, appointment rules, and escalation steps are all customized to your practice's exact requirements.
Yes. We have bilingual agents (including Spanish-speaking support) to ensure your patients feel comfortable and understood.
No. We act as an extension of your staff and use your greeting, tone, and branding. To patients, it feels like your own front desk.
We offer transparent terms with no hidden fees. After your trial, you can choose monthly or longer-term agreements depending on what's best for you.